Ten Commandments of Business
A CUSTOMER...
is the most important person in any business.

A CUSTOMER...
does not depend on us - we depend on him/her.

A CUSTOMER...
is not an interruption of your work - he/she is the purpose of it.

A CUSTOMER...
does us a favor when he/she calls - we are not doing him/her a favor by being there.

A CUSTOMER...
is a part of our business - not an outsider.

A CUSTOMER...
is a person with feelings very much like our own.

A CUSTOMER...
does not want to argue or match wits with you.

A CUSTOMER...
is a person who brings us his/her wants - it is our job to fill them.

A CUSTOMER...
deserves the best and most courteous service we can give him/her.

A CUSTOMER...
is the one who makes it possible to pay your salary - whether you are an employee or owner.